Last Updated: 26/08/2026

DIV Transit Express (“DIV Transit Express,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and transportation services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a transportation request, request a cargo or moving quote, contact us, or otherwise interact with our services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website or contact DIV Transit Express.

Depending on the service you request, this may include:

Personal Information

• Full name

• Phone number

• Email address

• Mailing or billing address

• Pickup address

• Destination address

• Preferred date and time

• Other contact information you choose to provide

Transportation Information

When requesting passenger transportation, we may collect information necessary to arrange the requested service, such as:

• Type of transportation requested

• Mobility requirements

• Accessibility requirements

• Whether wheelchair transportation is required

• Whether stretcher transportation is required

• Assistance requirements

• Number of passengers

• Pickup and destination information

• Other information necessary to coordinate transportation

Cargo & Moving Information

When requesting cargo transportation or moving services, we may collect:

• Pickup location

• Destination

• Type of cargo or items

• Approximate quantity or size

• Preferred transportation date

• Local or interstate transportation requirements

• Special transportation instructions

• Other information needed to prepare a quote or arrange transportation

Please only provide information that is necessary for us to understand and fulfill your transportation request.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of your visit

• Referring website

• General website usage information

This information may be collected through standard website technologies, including cookies, analytics tools, server logs, and similar technologies.

We use this information to help maintain website functionality, understand how visitors use our website, improve our services, and identify potential security issues.

3. How We Use Your Information

DIV Transit Express may use the information we collect to:

• Respond to inquiries

• Process transportation requests

• Schedule transportation services

• Provide passenger transportation

• Coordinate wheelchair or stretcher transportation

• Understand accessibility and mobility requirements

• Provide cargo transportation

• Provide moving services

• Prepare transportation or moving quotes

• Communicate with customers about requested services

• Confirm appointments or transportation arrangements

• Provide customer support

• Improve our website and services

• Maintain website security

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable legal obligations

We will only use your information for legitimate business purposes related to providing, improving, and managing our services.

4. Transportation & Mobility Information

Some transportation requests may require information about a passenger’s mobility or accessibility requirements.

For example, you may voluntarily provide information indicating that you require:

• Ambulatory transportation

• Wheelchair transportation

• Stretcher transportation

• Mobility assistance

• Accessible transportation

• Other specialized transportation support

We use this information only to understand your transportation requirements and arrange an appropriate service.

Please do not submit detailed medical records, diagnoses, treatment information, or other unnecessary medical information through our website.

If additional information is required to arrange a transportation service, we will request only information that is reasonably necessary for that purpose.

5. How We Share Your Information

DIV Transit Express does not sell or rent your personal information to third parties.

We may share information when reasonably necessary to provide our services or operate our business.

This may include sharing information with:

• Transportation service personnel

• Service providers working on our behalf

• Website hosting and technology providers

• Communication and email service providers

• Payment processors, where applicable

• Professional advisers

• Government authorities or law enforcement when legally required

We only provide information that is reasonably necessary for the relevant purpose.

6. Service Providers

We may use third-party companies and service providers to help operate our website and business.

These providers may assist with services such as:

• Website hosting

• Website maintenance

• Email communication

• Online forms

• Payment processing

• Analytics

• Customer communication

• Website security

These providers may have access to personal information only as necessary to perform services on our behalf and are expected to handle such information appropriately.

7. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information about your visit.

We may use cookies to:

• Keep the website functioning properly

• Remember certain preferences

• Understand website traffic

• Improve website performance

• Analyze how visitors interact with the website

• Support website security

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information may include pages visited, approximate location, device information, browser information, and general website activity.

This information helps us understand website performance and improve the user experience.

9. Communications

If you provide your phone number or email address when submitting a request, we may use it to communicate with you regarding:

• Transportation requests

• Booking or scheduling information

• Quotes

• Service confirmations

• Changes to requested services

• Customer support

• Other communications related to your request

We may also send service-related communications that are necessary to manage your relationship with DIV Transit Express.

10. Payment Information

If online payments are available through our website, payment transactions may be processed by third-party payment providers.

DIV Transit Express may not directly store complete payment card information on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

We encourage you to review the privacy policy of any payment provider used to complete a transaction.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

For this reason, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

12. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain business and transaction records

• Respond to customer inquiries

• Resolve disputes

• Meet legal or regulatory obligations

• Maintain appropriate financial and operational records

• Protect our legitimate business interests

When information is no longer reasonably required, we may delete or securely dispose of it in accordance with applicable requirements.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Ask how your information is being used

• Withdraw consent where processing is based on consent

• Object to certain uses of your information

• Request restrictions on certain processing activities

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, please contact us using the information provided below.

14. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children.

If a transportation request involves a child or minor, the request should be submitted by a parent, guardian, or other authorized adult where appropriate.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the information and take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

These websites are operated independently from DIV Transit Express and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we hold about you, please contact DIV Transit Express.

DIV Transit Express

Phone: 319-491-2750

Email: [email protected]

Address: 6025 Riverview Rd SE, Mableton, GA 30126, USA

Website: divtransitexpress.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Your Privacy Matters

DIV Transit Express values the trust our customers place in us. We are committed to handling personal information responsibly and using it only for legitimate purposes related to providing transportation, cargo, moving, and customer support services.

Last Updated: 26/08/2026